Billing Terms & Conditions

  1. Payment Methods

We offer various payment methods to make it convenient for our customers to purchase products from our online print-on-demand t-shirt business. These payment methods include:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: Customers can use their PayPal accounts for secure and easy transactions.
  • Apple Pay and Google Pay: For quick and convenient mobile payments.
  • Store Credit: Customers with store credit can use it as a payment method for their orders.
  • Promotional Codes: We offer and accept valid promotional codes for discounts or special offers.
  • Other Payment Methods: We may offer additional payment methods, which will be clearly communicated during the checkout process.
  1. Pricing

All prices for our t-shirts and related products are displayed in the local currency of the customer's selected region. We reserve the right to adjust prices based on factors such as manufacturing costs, materials, or market conditions. Any changes in pricing will be clearly communicated to customers on our website.

  1. Taxes

Applicable taxes, including sales tax and value-added tax (VAT), will be added to the order total as required by law. Customers are responsible for any taxes imposed on their orders.

  1. Order Confirmation

After placing an order, customers will receive an email confirmation with the order details and total cost. This confirmation serves as a receipt of the transaction.

  1. Billing Errors

In the event of a billing error or discrepancy, customers are encouraged to contact our customer support team immediately for assistance. We will investigate and resolve any billing issues promptly.

  1. Refunds and Returns

Please refer to our separate Refund and Return Policy for information on how refunds and returns are processed.

  1. Payment Security

We prioritize the security of our customers' payment information. We use industry-standard encryption technology to protect all financial transactions. Customer payment details are not stored on our servers, ensuring maximum security.

 

  1. Payment Processing Time

The processing time for payments may vary depending on the chosen payment method. Credit card payments are typically processed immediately, while PayPal payments may require additional verification time.

  1. Subscription Billing

If we offer subscription services, customers will be billed according to the terms and frequency specified at the time of subscription. Customers can manage their subscription preferences and billing information through their account dashboard.

  1. Changes to Billing Policy

We reserve the right to modify this Billing Policy at any time. Customers will be notified of any changes through our website or by email. It is the responsibility of customers to review the policy periodically.

By placing an order with Obsidian Wear LLC, customers agree to abide by the terms and conditions outlined in this Billing Policy. If you have any questions or concerns regarding billing, please contact our customer support team for assistance.